This error sometimes occurs during specific heavy tasks, such as copy jobs with many originals, which may require a firmware update to resolve.
If you are currently attempting to fix this error on your machine, let me know:
Whether the error message appears or occurs intermittently during use .
This error is not limited to a single machine. Users have reported this code across various series, including but not limited to the , the MP C3004, C3504, C4504, C5504, C6604 families, as well as production units like the Pro C5300, C5310, and C7200S models. sc67310 ricoh error extra quality
Re-check that your computer's printer driver is set to the correct paper type and high-quality settings, as improper settings can sometimes mimic hardware issues. When to Call a Technician
If the above steps do not resolve the SC67310 Ricoh error, try:
For machines older than 4 years:
This is not a problem caused by paper jams, low toner, or scanning glass issues. It is exclusively related to the Smart Operation Panel and its connection to the main controller.
If you have access to Service Mode, check SP5-748-201 (Cheetah Panel Connection Setting). Ensure this value is set to 1 .
Before proceeding, ensure the machine is powered off and unplugged for safety. This error sometimes occurs during specific heavy tasks,
A physical connection issue or a faulty controller board that prevents automatic rebooting. Troubleshooting & Fixes
Ricoh hardware assigns letters to dictate the severity and reset procedures of Service Call (SC) codes. The SC673-10 error is classified as a . Type D codes represent localized device anomalies that can usually be resolved by turning the master power toggle off and on.
: A defective or corrupted hard drive can prevent the controller from starting correctly. Communication Link Failure Users have reported this code across various series,
| Component | Repair Feasibility | Extra Quality Action | | :--- | :--- | :--- | | FFC Ribbon Cable | Never repair; always replace | Order OEM part (e.g., D0BQ2055) | | Operation Panel PCB | Only if you have rework station | Replace panel assembly if IC is ESD damaged | | Controller Board | Possible component-level (replace DRAM) | Replace if NAND is shorted | | Power Supply | High (replace caps) | Recap entire PSU |