Wait for the confirmation SMS. Keep your decoder on until the channels start working. 2. Activation via SMS
Enjoy your Topstar viewing experience
Ensure your satellite dish is professionally aligned to the correct satellite footprint.
Input your and the last 6 digits of your decoder serial number. 🛠️ Troubleshooting & Support
Navigate to or Channel Search using the arrow keys. how to activate topstar decoder zambia exclusive
If your decoder is successfully linked to the app, you can see your current bouquet and expiry date there. Frequently Asked Questions (FAQs)
111 (Toll-free for selected networks) or +260 211 369 888.
Once the payment clears, an automated activation signal is pushed to your decoder. Method C: Online Activation via the StarTimes/TopStar App
On your mobile phone (Zamtel or Airtel), dial *288# . Wait for the confirmation SMS
Select (for DTT antenna users) or Satellite Scan (for dish users). Ensure the country is set to Zambia . Press OK to begin scanning.
TopStar remains one of the most popular and affordable digital terrestrial television (DTT) and direct-to-home (DTH) satellite service providers in Zambia. Whether you have just purchased a brand-new TopStar decoder or you are trying to reconnect your service after a long period of inactivity, activating your device is the essential first step to accessing local and international entertainment.
Before initiating any activation sequence, your decoder must be correctly wired. A poor physical setup is the leading cause of activation failures. For Digital Terrestrial (DTT) Users (Using an Antenna)
A "Zambia exclusive" process doesn't mean you need a secret handshake. When your Topstar decoder kit says it comes with an and "One Month of Free Viewing" , this signals that the most crucial part—the initial pairing of your smart card to your decoder—has likely been handled at the point of purchase. However, you might still have to contact customer support or a Topstar dealer to link your personal details to that card, especially if your free month ends or if you decide to change your subscription package. This confirmation is what truly makes your viewing experience "exclusive" and functional in Zambia. Activation via SMS Enjoy your Topstar viewing experience
⚠️ : If you can see a picture but hear no sound, check your HDMI connection and ensure mute isn't activated on either your decoder or TV, then verify the volume is set high enough.
If you want, I can tell you or what to do if you need to transfer your account to a new decoder. Would that be helpful? How to activate Startimes decoders
To watch your subscribed channels on your phone, you can link your decoder to the app.
No. Topstar is a terrestrial pay-TV service only available within Zambia due to the limitations of its transmission technology. If you travel outside Zambia, your decoder will not receive signals.
Using your remote control, navigate to the "Menu" or "Settings" section on your decoder. Look for an option labeled "Activation" or "Subscriber's Menu."