The error code appears in the UpdatesHandler.log or WUAHandler.log on the client machine. 🛠️ Primary Troubleshooting Steps 1. Check the Log Files
Third-party AV (Norton, McAfee, Bitdefender, etc.) can block update components. temporarily, then run Windows Update. Re-enable after success.
To minimize the recurrence of error 0x87d00215:
Select and click Run Now . Select Software Inventory Cycle and click Run Now . ⚡ Advanced Solutions Clear the CCM Cache Failed To Get Targeted Update Error 0x87d00215
: The Windows Update Agent on the local machine is broken.
The client machine does not have a valid, trusted certificate issued by the corporate PKI.
The following steps should be performed in order to resolve the error. The error code appears in the UpdatesHandler
| Common Fix Online | Actual Hidden Issue | |------------------|----------------------| | Restart your console | Stale update manifest cached in persistent storage | | Check internet | Mismatched region flags between store and OS | | Clear local saves | Corrupted delta file (only 1 MB, but breaks everything) | | Reinstall game | Background update checker throttled by power saving mode |
Where it appears
The existing client certificate has expired, and a new one has not been automatically renewed. temporarily, then run Windows Update
It’s not a “no internet” error. It’s not “out of space.” It’s something stranger. Let’s dissect what’s actually happening beneath the hood — and why this error is more interesting than it looks.
From a developer’s perspective, this error lives in the handler. It typically triggers when:
If the issue persists, the WMI repository may be corrupt.
If the issue persists on multiple clients, the problem likely lies within your SCCM infrastructure.
These preliminary checks can often resolve the issue quickly or point you in the right direction.